Effective public service delivery is a crucial aspect of good governance, as it directly impacts the lives of citizens and contributes to their overall well-being. During its tenure, the Pakistan Muslim League-Nawaz (PML-N) government made significant efforts to enhance public service delivery, focusing on sectors such as education, healthcare, infrastructure, and energy. In this blog, we will explore the initiatives undertaken by the PML-N government to improve public services and their impact on the lives of the people.

Education Reforms:

Recognizing the importance of quality education, the PML-N government initiated several reforms in the education sector. The government launched the “Prime Minister’s Education Reforms Program,” aimed at addressing the challenges of access, quality, and infrastructure. Through this program, thousands of schools were upgraded, and missing facilities were provided, enabling better learning environments for students. Additionally, the government worked on curriculum reforms, introducing modern teaching methodologies and ensuring the provision of textbooks to students across the country.

Healthcare Initiatives:

Access to quality healthcare is vital for a prosperous society, and the PML-N government implemented various measures to improve healthcare services. The launch of the “Prime Minister’s Health Program” aimed at providing health insurance coverage to underprivileged families, ensuring they have access to essential medical services. The government also initiated the construction of new hospitals and healthcare facilities, particularly in underserved areas, bringing healthcare closer to the people. These efforts contributed to an improved healthcare infrastructure and increased accessibility for citizens.

Infrastructure Development:

Infrastructure plays a crucial role in the economic development and overall well-being of a nation. The PML-N government focused on infrastructure development through projects like the China-Pakistan Economic Corridor (CPEC). This landmark initiative resulted in the construction of highways, motorways, and energy infrastructure, fostering connectivity, trade, and economic growth. The completion of major infrastructure projects, including the Lahore-Islamabad Motorway and the Orange Line Metro Train, not only improved transportation but also generated employment opportunities for the local population.

Energy Sector Reforms:

Addressing the energy crisis was a significant challenge faced by the PML-N government, and it undertook comprehensive reforms in the energy sector to overcome this issue. The government initiated projects to enhance power generation capacity, including the establishment of new power plants, renewable energy projects, and initiatives to address circular debt. These efforts resulted in a significant reduction in power outages, enabling industries to operate more efficiently and improving the quality of life for citizens.

Social Welfare Programs:

To uplift marginalized segments of society, the PML-N government launched several social welfare programs. The “Benazir Income Support Program” was expanded and strengthened to provide financial assistance to deserving families living below the poverty line. Moreover, the government initiated youth-focused programs, including the “Prime Minister’s Youth Loan Scheme” and the “Prime Minister’s Laptop Scheme,” to empower young individuals by providing them with opportunities for entrepreneurship and education.


The PML-N government made commendable efforts to improve public service delivery during its tenure, focusing on key sectors that directly impact the lives of citizens. The initiatives undertaken in education, healthcare, infrastructure, energy, and social welfare have significantly contributed to enhancing the quality of life for many Pakistanis. While challenges still persist, the strides made by the PML-N government demonstrate their commitment to empowering the people and fostering socio-economic development. It is crucial for subsequent governments to build upon these achievements, ensuring the continuity of effective public service delivery for the betterment of the nation.


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